sue-bahn, Author at TIS Training

This course outlines the positive duty of the PCBU to eliminate sexual harassment and comply with the Australian Respect at

This toolbox session provides six tips to help you maintain your composure when dealing with angry or unhappy customers. Learning

Customer service is the support you offer your customers from the moment they first contact your business to the months

This toolbox session details the 5 Whys investigation method, as an example of a simple tool to identify the root

This toolbox session, explains the sections of the bowtie risk assessment diagram and provides an example of how to complete

Critical Risk Management (CRM) is about preventing fatalities and permanently disabling injuries. This course defines the purpose of critical risk

Regular toolbox sessions increase the awareness of critical health and safety messages for your workers and contractors. This course explains

All transported loads have load restraint requirements. This course discusses the need to pre-plan the journey to understand the route

Author: sue-bahn